DATA DELETION

Request deletion or disconnect an integration.

You can revoke an advertising connection, request deletion of eligible personal data, or close a HelmMind account. We verify requests to protect customer data and explain any information we must retain.

Choose the action you need

Different requests have different effects.

Disconnect

Disconnect an integration

Use Settings > Integrations to disconnect the provider. You can also revoke HelmMind access from the provider’s account settings. Disconnecting stops future collection from that connection but does not automatically close your HelmMind account.

Close account

Close your HelmMind account

Use Settings > Account > Delete Account if self-service deletion is available, or submit the form below. Workspace administrators may need to handle organization-managed accounts.

Privacy request

Delete eligible personal data

Submit a privacy request if you want us to delete eligible personal data without closing an organization-owned workspace. Legal exceptions may apply.

Workspace deletion

Delete an organization workspace

An authorized tenant administrator may request workspace deletion. We verify authority because the request can affect other users, decision logs, reports, and connected accounts.

How the request works

Verify first. Delete carefully.

These steps protect users, customer workspaces, and the integrity of the operating record.

01

Submit the form

Use the email associated with your HelmMind account. Do not include passwords, access tokens, or private keys.

02

We verify authority

We verify your identity, account relationship, and authority. We may request information reasonably needed to protect the workspace.

03

Disconnect and remove access

We disconnect relevant integrations and revoke or delete stored authorization credentials according to the provider flow.

04

Delete eligible data

We delete or de-identify eligible active-system data and explain legal, security, billing, dispute, or audit records that must be retained.

05

Confirm the status

We confirm completion or provide request status with a reference number.

Request form

Tell us what you need deleted or disconnected.

Identity verification required

Prototype behavior: fields are validated locally only. No deletion request or reference number is created until the production service is connected.

Timing and retention

What happens after verification.

  • We acknowledge verified deletion requests within 7 business days.
  • We complete eligible deletion from active systems within 30 calendar days unless law permits or requires more time.
  • Residual copies in protected backups expire within 90 days and are not returned to active use except for disaster recovery, legal, or security needs.
  • We retain limited records where required for security, fraud prevention, billing, legal obligations, dispute resolution, or enforcement.
Meta-specific instructions

Revoke future access through Facebook.

01

Open settings

In Facebook, open Settings & privacy > Settings > Apps and Websites.

02

Remove HelmMind

Find HelmMind and choose Remove to revoke future access.

03

Request stored-data deletion

Submit this form or email service@helmmind.ai from the address linked to your account.

04

Keep your reference

Keep the confirmation reference provided by HelmMind to check request status.